This Acceptable Use Policy applies to usage of the Flexspace Internet Access service(s) (together the “Service”). Any reference to “you” shall be interpreted to mean you and anybody you allow to use the Service. You are responsible for the use of the Service by any person you allow to use it. By using the Service you accept these terms.
Any user of the Service (a “User”) will need to comply with this Acceptable Use Policy (AUP). Flexspace may change this AUP to reflect changes in the law or whenever Flexspace deems it necessary. Any changes will be effective immediately upon posting to the Flexspace website URL: https://flexspace.co.uk/. It will be the Users responsibility to ensure that they are fully aware of these changes.
The Service is provided to you by Flexspace No.1 LLP and Flexspace No.2 LLP, both of which are companies registered in England and Wales (company numbers OC397152 and OC402087 respectively), both of whose registered office is Unit 112 Culley Court, Orton Southgate, Peterborough, England (“Flexspace”). References in this AUP to “we”, “our”, and “us” are to Flexspace and to “you” and “your” are to a User.
You may only use the Service for lawful purposes in accordance with all current and future laws, statutes and regulations in force from time to time in the country (or countries) in which the Service is being used (“Laws”).
You may not use the Service to upload, download, send, receive, transmit, post, store or distribute, any data or material which:
You must not use the Service to violate the security of our network or any third party’s system or network by any method including:
You must not upload, download, send, receive, store, distribute, transmit or post any material designed to violate the security of our network or any third party’s system or network security. Examples of such prohibited material include (but are not limited to):
Do not connect to the Service insecure machines/services able to be exploited by others in order to carry out actions which breach this AUP including but not limited to the sending of Unsolicited Bulk Email, infected emails attachments, attempts to disrupt websites and/or connectivity or any other attempts to challenge the security of other users of our network or third-party system.
You are responsible for all the machines and/or networks that you have connected to the Service, including the data and/or traffic originating from same. You must immediately disconnect and then secure all machines generating data and/or traffic which contravenes this AUP upon your becoming aware of the same and/or once notified by Flexspace of such activity.
You must communicate through our network and /or systems by email in accordance with the AUP. Examples of such rules include (but are not limited to):
You must not operate, host, provide hosting services to or assist any web site, email service, or other online service which is marketed by means of Unsolicited Bulk Email, mass messaging or other forms of abusive communication. This prohibition applies whether the abusive communication takes place using our network, or otherwise. Flexspace reserves the right to demand immediate suspension of access to services advertising to unsolicited email recipients, once such services are drawn to the attention of Flexspace.
Hosting providers using our services should take care to ensure their own acceptable use policy
ensures clients or users of such do not breach the terms of this AUP.
You are responsible for your use of the Internet and any web services operated and/or owned by you or anyone you permit to use the Service and that are connected to the Service we provide you. You must not use the World Wide Web within or outside the Service to violate any part of the AUP paying particular attention that any usage must comply at all times with the provisions of clause 1 and clause 2 of this AUP.
You must ensure that services using the network or systems must not transmit consistently in excess of 4 Megabits per second over a sustained period of 60 minutes or more in any 24 hour period.
We reserve the right to restrict or throttle services if at any time bandwidth utilisation of a single user, company or service demands more than fifty percent of the total bandwidth available to all users, companies or services in the building.
Users, companies or services that expect to utilise in excess of usage restrictions can be accommodated within the network by prior arrangement and with approval in writing from Flexspace.
You need to be aware that we will block any electronic communication that we reasonably consider to be in breach of this AUP. In addition, if you are in breach of this AUP, or we reasonably suspect you are in breach of this AUP we will notify you (provided that such notification does not prejudice an investigation) and we may also:
(a) immediately suspend Service until such time as we are satisfied that the breach has stopped;
(b) immediately terminate your contract for the provision of the Service;
(c) notify and/or pass on the details of a breach to any relevant government, statutory, self‐regulatory or
law enforcement agency (each a “third party authority”);
(d) fully investigate an alleged breach of the AUP by examining data or material on our network or our servers as we deem necessary and/or gather information from you and/or the complaining party (if any); or
(e) permanently or temporarily; remove, copy, store, monitor or otherwise deal with data and/or material on our network and/or our servers.
You expressly authorise Flexspace to use your personal data and/or account information in connection with any investigation in accordance with any breach of this AUP, including the disclosure of any information to any third-party authority that Flexspace considers has a legitimate interest in any such investigation or its outcome.
We reserve the right to terminate the Service with immediate effect and without further obligation or liability to you as required by any law enforcement organisation or by the Courts or any relevant regulatory authority.
If you wish to notify us of a breach of this AUP, or if you wish to make a complaint regarding content, data or material that has been stored and/or accessed via the Flexspace network or one or more of our services, please email us at firstname.lastname@example.org
Flexspace have helped me turn my little dream into a profitable reality! Being a small business owner looking for premises can sometimes be daunting but Loraine and the Flexspace team helped me with every step in finding the perfect solution for my business and I couldn’t be more grateful.
The team go above and beyond to look after their tenants and nothing is every too much trouble. Premises are clean, well maintained and I always feel extremely safe when I’m at work even on those dark winter nights! I have highly recommended Flexspace to fellow business owners – a hidden gem in Peterborough!
Our offices in Blackpool are easily accessible for the people we support, some of whom are in wheelchairs, there is a ramp to the entrance door and disabled facilities. Our offices are nicely decorated, comfortable and affordable.
Our Area Manager is very helpful and readily available should we have any queries or problems. The public areas are kept clean, safe and presentable. She goes over and above the call of duty for the clients.
I have enjoyed renting from Flexspace for the last 3 years and hopefully will be there for a good few years to come. Found the staff very helpful and easy to get on with.
Excellent service, the Centre team are happy to assist with meeting rooms at short notice. They ensure that repairs are carried out quickly. I needed several new sockets in my room and these were provided very quickly with no inconvenience to myself.
The staff are friendly, professional and knowledgeable and nothing is ever a problem.
Flexspace Dunfermline has had a big impact on the growth of my business over the last 3 years. Offering the ability to offer in-house training to clients with the use of the meeting room facilities. The team always ensure that the rooms are set up to the exact requirements I need to deliver the training to my clients. From equipment set up to the supply of refreshments to my delegates.
Having a dedicated team onsite that are always on hand to assist with anything from reception to administration is a real benefit to my business. The staff are always very approachable and nothing is ever too much for them when I ask for their assistance.
RDM Group has occupied buildings on the Bilton Industrial Estate for over 22 years and we have seen many owners in our time. In 2007 ‘Flexspace’ acquired the estate and through their resident manager, we have seen a dramatic improvement in the overall operation of the estate together with a continual investment and improvement program into the buildings, security and facilities which makes the estate an extremely good place for our company to be located.
Big thanks to you and Alan for your efficient handling of the whole process.
Many thanks for your support in our move into new office space, everything has been really smooth and easy even down to ensuring locks were changed and secure.
The facilities are excellent and spotlessly clean throughout and it’s so helpful for us to have access to additional rooms for booking for training events when we need it. We are so glad we made the move into a really pleasant and well maintained working environment.